About PRHInc

Empowering Nueva Ecija's youth through free BPO training

Palayan Recruitment Hub Incorporated

PRHInc (Palayan Recruitment Hub Incorporated) is a non-profit organization dedicated to providing free, high-quality call center training to the youth of Nueva Ecija. Founded with the vision of creating opportunities for local talent, we bridge the gap between education and employment in the Business Process Outsourcing (BPO) industry.

Our Mission

To empower the youth of Palayan City and surrounding areas with the skills, confidence, and opportunities needed to build successful careers in the BPO industry. We believe that talent should not be limited by financial circumstances.

Our Vision

To become the premier free call center training institution in Central Luzon, producing world-class BPO professionals who contribute to the growth of the Philippine call center industry.

What We Do

We provide a comprehensive 10-day call center training program that covers:

  • Professional communication and workplace etiquette
  • English proficiency and accent neutralization
  • Call handling and customer service skills
  • BPO industry standards and metrics
  • Mock calling sessions with real-time feedback
  • Assessment preparation and interview coaching
  • Free lunch daily during training
PRHInc Training

About Palayan City

The capital of Nueva Ecija and home to our academy

Palayan City

Capital of Nueva Ecija

Palayan City is the capital city of Nueva Ecija province, located in the Central Luzon region of the Philippines. Known as the "Rice Granary of the Philippines," Nueva Ecija is one of the country's most important agricultural provinces.

Growing BPO Hub

With a population of approximately 41,000, Palayan City is emerging as a new hub for BPO talent in the province. The city government, under Mayor Viandrei Nicole J. Cuevas, has been actively supporting programs that create employment opportunities for its residents.

Palayan City Institute of Technology (PCIT)

The Palayan City Institute of Technology is the city's premier technical and vocational institution. PCIT offers various programs including Caregiving, Welding, and our flagship Call Center Training program. The institution has been instrumental in providing accessible education and skills training to the community since 2013.

The Philippine BPO Industry

Why a BPO career is a great opportunity

1.3M+ Filipinos employed in BPO
$32.5B Annual revenue of Philippine BPO
#1 World's call center capital
P15-25K Average starting salary/month

Why Choose a BPO Career?

The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors in the Philippines. Here's why it's a great career choice:

Competitive Salary

BPO jobs offer salaries significantly higher than minimum wage. Entry-level agents can earn P15,000-P25,000 per month, with opportunities for increases based on performance.

Career Growth

The BPO industry offers clear career progression paths. You can start as a Call Center Agent and advance to Team Leader, Supervisor, Manager, and even Director positions within a few years.

Skills Development

Working in BPO develops valuable skills including communication, problem-solving, time management, and technical expertise that are transferable to any industry.

International Exposure

Many BPO companies serve international clients, giving you exposure to different cultures and business practices. Some positions even offer opportunities to work abroad.

Major BPO Companies in the Philippines

  • Sutherland - Our partner for direct endorsement
  • Concentrix - Global customer experience solutions
  • Telus International - Digital customer experience
  • Teleperformance - Business process outsourcing
  • Accenture - Technology and consulting services
BPO Training

Join Our Training Program

Take the first step toward a rewarding BPO career. Our next training batch is now accepting registrations.

Register Now - It's Free